Crosman Returns & Exchanges Policy
At Crosman Corporation, we stand behind the quality of our airguns and accessories; if you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. Please ensure all products are returned in their original packaging and in unused condition to qualify for processing.
Initiate Your Return
Log into your account or use our guest portal to request a Return Merchandise Authorization (RMA) number within 30 days of purchase.
Prepare Your Package
Securely pack the unused item in its original manufacturer packaging, including all manuals, accessories, and a copy of your packing slip.
Attach Shipping Label
Affix the provided return shipping label to the outside of your box, ensuring all previous shipping labels are covered or removed.
Receive Your Refund
Once our warehouse inspects and approves the returned item, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing