Frequently Asked Questions
Everything you need to know about Crosman airguns, shipping, and support.
What is the warranty period for Crosman airguns?
Most Crosman airguns and optics come with a limited one-year warranty from the date of purchase. This covers defects in materials and workmanship, provided the product has been used according to the included instructions.
Do you ship to all 50 U.S. states?
While we ship to most locations, certain local and state laws restrict the sale and shipment of airguns and CO2 cartridges. Please review our Shipping Policy page for a full list of restricted zip codes and states before placing your order.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through PayPal and authorized digital wallets.
How can I track my order status?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. You can use this number on our website or the carrier's portal to monitor your delivery progress.
What is your return policy for unused products?
We offer a 30-day return policy for items purchased directly from our website. Products must be in their original, unopened packaging and in new condition to be eligible for a full refund, excluding shipping costs.
How do I find replacement parts for my air rifle?
You can browse our dedicated 'Parts' section by searching for your specific model number. For older or discontinued models, please contact our Customer Service team for technical diagrams and availability.